Thank you for considering RS Vacations Big Bear as your Rental Agency Partner. Our goal is to successfully rent your home throughout the year and provide the service and quality of maintenance that you and your guests deserve. We want to create with you a wonderful setting for lifetime memories to be made and promote repeat guest visits to your premier mountain home and our lovely Big Bear Valley.
We know there are other rental companies out there and you will be checking out our competition to see what they can offer you.
We pay special attention to personal service and are proud to offer:
Fair Commission Split &
NO hidden fees
It’s your home we are renting, and you are the one paying the mortgage, the utilities, insurance, as well as the upkeep. We offer a competitive commission split plus incentives to new owners joining our program. It is important to us that we do not nickel and dime our owners. Unlike other local companies, we do NOT charge any additional fees to our owners (such as a management or booking fees), and we do not generally charge you for things like light bulbs or battery replacement. In addition, we provide hotel quality shampoos, lotions, soaps, paper goods, trash bags, and dishwashing soaps for your guests. We have experience on our side and know what works to make a successful rental and provide SERVICE to our homeowners and their guests.
ONLINE Advertising Exposure
Online booking is how over 90% of guests search for and reserve vacation homes and that’s where we target most of our advertising dollars. We have partnered with our very successful reservation software company to continually increase our search engine hits and keep our company competitive. In addition to this, we have a very active blog, Facebook, Instagram, and Twitter accounts which our owners and guests love, as well as targeted seasonal Google Ads. We also have a good working relationship with the Big Bear Lake Resort Association who actively promotes our website and homes, and we advertise your property on websites such as Airbnb, VRBO/HomeAway, BigBear.com, Booking.com, FlipKey/TripAdvisor, Google Vacations, and more.
On our website, each of our properties has an individual webpage containing numerous professional pictures, detailed description, a real time calendar, guest reviews, and an online booking service. We do also offer a toll free number and info emails to handle any questions and bookings that come our way. Emails and phone calls are answered quickly to convert more of your inquiries into bookings.
Manageable Inventory of Premier Homes
We want to provide quality homes and keep our inventory manageable and diverse so that we rent out your home as many days a year as possible and so that we can provide the maintenance and service that keeps your home renter ready at all times. With our company, your home will not get lost in the shuffle. We are selective in the homes that we represent at RS Vacations and only choose homes that are clean, updated, well-kept and have amenities that guests are looking for. A home that is welcoming, clean, updated, and comfortable with choice amenities rents out more frequently. Location, location, location is also important to consider in how many days a house rents out during the year.
Communication with Your Guests
We want to offer the personal touch to your renters. We talk to or correspond with your guests long before they step foot in your door, and have emailed out a rental agreement, check in and checkout procedures and expected behavior. Kenny will be your guests contact during their stay and he is available by phone or text during the length of their stay. They also contact him prior to arrival so he can relay any road closures or restrictions, and they are instructed to contact him when they are departing so that he can reinforce departure procedures and ask them about their stay. All of these steps help to make your guests feel welcome and listened to, as well as accountable to RS Vacations.
Seasoned, Responsive, Service Minded Staff
Have we mentioned service enough times? Our philosophy includes that we:
When maintenance issues arise, we always strive to consult with owners, but guest comfort, safety and convenience must always come first. The management agreement authorizes RS Vacations/Big Bear Cabin Care to expend up to $200.00 without prior consultation with the owners. In an emergency situation, repairs may exceed $200.00 without prior authorization.
We are happy to answer any questions you may have about our services. We look forward to hearing from you!
(855)366-0800
436 W. Big Bear Blvd.
Big Bear City, CA 92314
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